SEMANGAT ZAMAN INDONESIA

1. Purpose of This Request Form

This form is designed for B2B wholesale inquiries only. Submitting a request does not create any contractual obligation between the visitor and PT Semangat Zaman Indonesia. All pricing, terms, and conditions will be confirmed separately in writing following direct communication with our sales team.

2. Quotation Process

All quotations are provided based on current market conditions, product availability, and order volume. Prices are subject to change without prior notice until a formal agreement is signed. Minimum order quantities apply to all product categories and will be specified in the quotation.

3. Payment Terms

Standard payment terms include bank transfer (T/T) and letter of credit (L/C). Specific payment conditions will be negotiated based on order value, client history, and product category. Advance payment may be required for new clients or large-volume orders.

4. Delivery & Logistics

Delivery timelines and costs depend on product category, destination, and shipping method. PT Semangat Zaman Indonesia coordinates logistics through verified partners but is not responsible for delays caused by customs procedures, port congestion, or force majeure events.

5. Quality Assurance

All products distributed by PT Semangat Zaman Indonesia meet Indonesian quality standards and international trade requirements. Quality certificates and product documentation are provided upon request. Claims regarding product quality must be submitted in writing within 14 days from receipt of goods.

6. Intellectual Property

All content on this website, including product descriptions, images, and technical specifications, is the property of PT Semangat Zaman Indonesia and may not be reproduced without prior written consent.

7. Limitation of Liability

PT Semangat Zaman Indonesia acts as a distribution intermediary and is not liable for manufacturing defects. Maximum liability is limited to the value of the specific transaction. The company does not compensate for lost profits or consequential damages.

8. Governing Law

These terms are governed by the laws of the Republic of Indonesia. Any disputes shall fall under the jurisdiction of the competent courts of Batam, Kepulauan Riau.

1. Data Controller

PT Semangat Zaman Indonesia is the controller of personal data submitted through this website, in accordance with Law No. 27 of 2022 on Personal Data Protection (UU PDP) of the Republic of Indonesia.

2. Data We Collect

When you submit a quote request, we collect: company name, contact person name, email address, phone number, product category, order volume, delivery destination, and order details. This information is necessary to process your inquiry and provide an accurate quotation.

3. Purpose of Processing

Your personal data is processed exclusively for: responding to your inquiry, preparing quotations, communicating regarding potential business engagements, and maintaining business records as required by Indonesian law.

4. Data Retention

Personal data is retained for as long as necessary to fulfill the purposes described above, or as required to comply with applicable legal, accounting, and tax obligations (typically 5 years after last business interaction).

5. Your Rights

In accordance with UU PDP, you have the right to: access your personal data, request correction of inaccurate information, request deletion of your data, withdraw consent at any time, and object to certain forms of processing. To exercise these rights, contact us at info@pt-semangatzamanindonesia.id.

6. Data Sharing

Your personal data is not sold or shared with third parties for marketing purposes. It may be disclosed to logistics partners for order fulfillment, or where required by applicable law or lawful request from public authorities.

7. Security Measures

We apply technical and organizational measures to protect personal data against unauthorized access, loss, or misuse, including encryption, access controls, and regular security assessments.

1. Information Accuracy

PT Semangat Zaman Indonesia takes reasonable care to ensure the accuracy of information on this website, including product descriptions, specifications, and pricing indicators. However, we do not warrant that all content is complete, current, or free of error. Product availability and specifications may change without notice.

2. No Binding Offer

Content on this website is for informational purposes only and does not constitute a binding offer, quotation, or contract. All business terms must be confirmed in writing through formal agreements.

3. Third-Party Links

This website may contain links to third-party websites for reference purposes. PT Semangat Zaman Indonesia is not responsible for the content, accuracy, or practices of external websites.

4. Force Majeure

PT Semangat Zaman Indonesia is not responsible for failure to fulfill obligations due to force majeure circumstances, including natural disasters, epidemics, military actions, government restrictions, port closures, supply chain disruptions, and other events beyond the company's control.

5. Compliance

Clients confirm that they have the right to conduct import-export operations in accordance with their local legislation, are not under international sanctions, and that sources of funds used for trading are legal. Clients independently bear responsibility for compliance with customs declarations and tax payments in their jurisdiction.

6. Contact

For questions regarding these terms, privacy policy, or disclaimer, please contact: info@pt-semangatzamanindonesia.id